Privacy Policy

Last Updated: October 22, 2026

1. Introduction

Welcome to Yiyiqi Stainless Steel Products Factory (“we,” “us,” or “our”).

We operate the website https://cy-yyq.com (the “Website”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and what rights you may have regarding your personal information.

By using our Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires your consent for specific data processing activities, we will request that consent as required by law.

2. Information We Collect

2.1 Information You Provide to Us

When you submit an inquiry through our Website, request a quotation, ask about our products, or contact us through WhatsApp, you may provide personal or business information, including:

  • Name
  • Email address
  • Company name
  • Product interests and requirements
  • Product specifications, quantities, and customization requests
  • Messages and other information you choose to provide during business communications

If you proceed with an order, we may also collect additional information needed to manage the order, confirm product requirements, arrange delivery, coordinate shipping, and provide after-sales support.

Please provide only the information necessary for your inquiry or business transaction.

2.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on our Website configuration and the tools enabled. This information may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device and operating system information
  • Pages visited and the time spent on those pages
  • Referral sources and general Website usage information
  • Cookies and similar technologies

We may use this information to maintain Website security, troubleshoot technical issues, understand Website performance, and improve the user experience, where applicable.

The specific information collected depends on the Website features and third-party services in use.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • Responding to inquiries: To answer questions about our stainless steel bathroom accessories, floor drains, product specifications, materials, finishes, packaging, and pricing.
  • Preparing quotations: To understand your purchasing requirements and provide relevant product information and quotations.
  • Business communication: To communicate with you by email, through our Website, or via WhatsApp when you contact us through the WhatsApp button.
  • Order management: To confirm product details, manage orders, coordinate delivery and shipping arrangements, and provide after-sales assistance.
  • Business relationship management: To maintain communication with prospective and existing business customers regarding their inquiries and transactions.
  • Website operation and improvement: To maintain, secure, troubleshoot, and improve our Website and its functions.
  • Website analysis: To understand Website traffic and usage where analytics tools are enabled and their use is permitted by applicable law.
  • Marketing communications: To provide relevant product updates or business information where permitted by applicable law. You may ask us to stop sending promotional communications at any time.
  • Legal compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities.

We will use personal information only for purposes that are consistent with this Privacy Policy and applicable law.

4. WhatsApp and Other Communication Channels

Our Website may provide a WhatsApp button that allows you to contact us directly through WhatsApp.

If you choose to use this feature, your communication will be handled through WhatsApp, which is operated by a third party. Information you share through WhatsApp may be processed according to WhatsApp’s own terms and privacy policy.

We do not control WhatsApp’s independent data collection or processing practices. Please review WhatsApp’s privacy information before using the service.

We may use the information you voluntarily share in these communications to respond to your questions, discuss product requirements, prepare quotations, and manage business relationships.

5. Cookies and Similar Technologies

Our Website may use cookies or similar technologies to support essential functions, remember preferences, improve Website performance, or understand how visitors use the Website.

The cookies and tracking technologies used, if any, depend on the Website’s configuration and the third-party services enabled.

At present, we have not yet confirmed the complete list of analytics or advertising tracking tools enabled on our Website. We will update this Privacy Policy if necessary to reflect the tools actually used.

You can manage cookies through your browser settings. Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

Disabling certain cookies may affect some Website functions.

6. How We Share Your Information

We do not sell your personal information for money.

We may disclose personal information in the following circumstances:

  • Service providers: We may share relevant information with service providers that help us operate or maintain our Website, manage communications, host our Website, or provide technical support, where applicable.
  • Shipping and logistics providers: If necessary to fulfill an order or arrange delivery, we may share relevant business and shipping information with freight forwarders, carriers, or other logistics partners.
  • Professional advisers: Where necessary, we may share relevant information with professional advisers, such as legal or accounting advisers, subject to appropriate confidentiality obligations where applicable.
  • Legal requirements: We may disclose information when required by applicable law, regulation, court order, or a lawful request from a competent authority.
  • Business transfers: Information may be transferred as part of a merger, restructuring, acquisition, or sale of relevant business assets, subject to applicable law.
  • With your consent: We may share information for another specific purpose when you have consented or when otherwise permitted by law.

We seek to limit any disclosure to information reasonably necessary for the relevant purpose.

7. International Data Transfers

We serve business customers in different countries. Your information may therefore be processed in China or other countries where we or our service providers operate.

Data protection laws may differ between the country where you are located and the country where your information is processed.

Where applicable law requires specific safeguards for international transfers of personal information, we will take the measures required by that law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

For example, we may retain information to respond to inquiries, prepare quotations, maintain business communications, process orders, provide after-sales support, keep required business records, resolve disputes, and comply with legal obligations.

The retention period depends on the nature of the information, the purpose for which it was collected, and any applicable legal requirements.

When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or request restrictions on certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Exercise other rights available under applicable data protection laws.

To exercise these rights, please contact us using the email address provided in the “Contact Us” section below.

We may need to verify your identity before processing your request. We will respond in accordance with applicable law. In some circumstances, we may be required or permitted to retain certain information for legal, contractual, or legitimate business purposes.

11. Children’s Privacy

Our Website is intended primarily for businesses and general audiences. It is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action as required by applicable law.

12. Third-Party Websites and Services

Our Website may contain links to third-party websites or services. These third parties operate independently and may have their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before sharing personal information with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website features, third-party services, or applicable legal requirements.

When we make changes, we will revise the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

Company: Yiyiqi Stainless Steel Products Factory
Email: CHUYU@cy-yyq.com
Website: https://cy-yyq.com
Contact Method: You may also reach us through the WhatsApp button on our Website.

Please use the email address above for privacy-related requests.