FAQs

Your Trusted Manufacturer of Stainless Steel Bathroom Accessories in Chaozhou, China.

SHOPPING WITH US

We specialize in stainless steel bathroom accessories and floor drains, including towel racks, towel bars, toilet paper holders, soap dishes, hooks, corner shelves, and square and linear floor drains. We offer a wide range of styles and specifications for wholesalers, importers, retailers, and project buyers.

The MOQ varies depending on the product model and specifications. We support mixed-model wholesale orders and trial orders for new customers, subject to the MOQ of each item. Contact us with your selected models and quantities, and we will confirm the available options.

We offer products in SUS 201 and SUS 304 stainless steel, depending on the model. SUS 201 is a cost-effective option for budget-conscious markets, while SUS 304 offers better corrosion resistance and is suitable for projects and environments requiring higher corrosion resistance. Please confirm the available material for your selected models.

Yes. We support OEM and ODM services for selected stainless steel bathroom accessories. Customization options depend on the product and order quantity and may include dimensions, finishes, product design, and packaging. Please share your drawings, reference photos, or specifications for evaluation.

Our ordering process is simple: select your products, confirm the specifications and quantities, receive our quotation, approve the order details and packaging, confirm the payment terms, and arrange production. Before shipment, we coordinate delivery arrangements with you or your nominated freight forwarder.

AFTER SALE SUPPORT

We pay attention to product specifications, materials, surface finishes, and packaging during order preparation. Product requirements are confirmed before production, helping ensure that the goods match the agreed order details. Specific inspection requirements can be discussed before order confirmation.

If you identify any damaged or defective products, please contact us with photos or videos, the affected quantities, and your order details. We will review the issue with you and discuss an appropriate solution based on the circumstances and our agreed terms.

Yes. Samples can be arranged for selected products so you can evaluate the material, finish, design, and workmanship before placing a bulk order. Sample costs and shipping fees are generally charged separately. Please contact us to confirm sample availability and cost.

Yes. We welcome repeat orders and long-term cooperation. Please provide your previous model numbers or order details when reordering so we can confirm the specifications, current pricing, and production arrangements.

You can contact us through our website inquiry form, email, or WhatsApp. Please include your product model, order number if applicable, and a description of your inquiry. Our team will review your request and assist you as soon as possible.

PRODUCT HELP

We specialize in stainless steel bathroom accessories and floor drains, including towel racks, towel bars, toilet paper holders, soap dishes, hooks, corner shelves, and square and linear floor drains.

As a manufacturer based in Chaozhou, China, we offer a wide range of styles and specifications for wholesalers, importers, retailers, and project buyers. Our products are available in different finishes and selected models in SUS 201 or SUS 304 stainless steel.

We support flexible shipping arrangements according to your order quantity, destination, and delivery requirements. You can use your own freight forwarder in China, or we can discuss suitable shipping arrangements with you.

We can coordinate delivery to your designated warehouse or freight forwarder in China. For international orders, shipping methods, freight costs, and delivery schedules will be confirmed according to the order details and agreed shipping terms.

Yes. We support OEM and ODM services for selected stainless steel bathroom accessories.

Depending on the product and order quantity, customization may include product dimensions, designs, surface finishes, and packaging. Please send us your reference photos, drawings, or detailed requirements so we can evaluate feasibility, minimum order quantities, and pricing.

Our ordering process is simple and straightforward:

  1. Select products: Choose your preferred models from our catalog.
  2. Confirm requirements: Provide the required quantities, materials, finishes, and packaging preferences.
  3. Receive a quotation: We will prepare a quotation based on your specifications and order quantity.
  4. Confirm the order: Finalize product details, prices, payment terms, and delivery arrangements.
  5. Production and preparation: We arrange production and prepare the goods according to the confirmed order.
  6. Shipment: We coordinate delivery with you or your nominated freight forwarder.

We also welcome trial orders from new customers, subject to the MOQ of each product. Mixed-model orders can be discussed based on the selected items.

We value long-term partnerships and are committed to providing responsive customer support.

If you encounter any product quality issues or receive damaged goods, please contact us with your order details, photos or videos, and the affected quantities. We will review the situation and work with you to determine an appropriate solution based on the agreed order terms.

We also provide product information and assistance with repeat orders, helping you confirm specifications and current pricing for future purchases.

For assistance, please contact us through our website inquiry form, email, or WhatsApp.